Legal
Sub-processors
Version 1 · Effective 1 January 2027 · PulamAI Tech Private Limited, trading as ClintoBytes
PulamAI Tech Private Limited, trading as ClintoBytes uses service providers (sub-processors) for the services below. Hospitals are told by email before a sub-processor is added or changed. The named providers are listed in each hospital’s Data Processing Agreement and are available to customers on request.
| Service | When used | Location |
|---|---|---|
| Application server and database | Always | Bangalore, India |
| Backups and, where configured, document storage | Always for backups | Mumbai, India |
| AI drafting and summaries | Only when the hospital switches AI on | Outside India |
| Speech-to-text and translation | Voice features | India |
| SMS and WhatsApp messages | Only when the hospital enables messaging | India |
| Subscription payments (no patient data) | Checkout | India |
| Transactional email | Always | India |
| Bot protection on public forms | Website | Global |
Locations are to be confirmed against each provider’s contract before this page is approved.